We are committed to creating unforgettable experiences every day. That commitment extends to every service aspect, right down to the online casinos in Singapore. We have created a Responsible Gambling Programme that assists people seeking help and trains our staff on how to direct customers to help.
We are committed to establishing an environment of Responsible Gambling for its benefactors, raising awareness of the potential effects of problematic gambling behaviors, and providing information for patrons seeking help.
We support the various social safeguards established by the Singapore Government, including the entry levy system for Singapore citizens and permanent residents, Voluntary Visit Limit Programme, and casino exclusion orders. For more information on the Responsible Gambling Programmes development.
The Singapore Government supports the Casino Exclusion Programme to assist those who want to stop gambling but have difficulty doing so. With this Programme, exclusion from casinos can take on one of these forms:
Here is a quick check:
If you answered yes to any of these questions, you might have difficulties with your gambling behavior.
Alternatively, you may use an online self-help tool to understand your gambling behavior better.
Most experts agree that there is currently no reliable way to identify problem gamblers just by looking at them; however, each patron needs to know some warning signs. These warning signs may include, but are not limited to:
The National Problem Gambling Helpline is a government-funded help service. The helpline is manned by trained counselors and para-counselors from the National Addictions Management Service.
Call the helpline for the following services:
Operating hours: Daily 8.00 am – 11.00 pm (includes Public Holidays)
For information on varying visit limits or revocation of exclusion: 6354-8154
8.30 am – 6.00 pm (Monday to Friday)
8.30 am – 1.00 pm (Saturdays)
(Excludes Public Holidays)
NAMS provides assessment and treatments for problem gambling and other behavioral addictions such as alcohol, drugs, gaming, and the internet. It also offers individual, group, and family therapy, public education talks, and health care and social service professionals training.
Address: Buangkok Green Medical Park, 10 Buangkok View, NAMS Clinic – Basement, Blk 9, Singapore 539747
Monday to Thursday: 8.00 am – 5.30 pm
Friday: 8.00am – 5.00pm
(Closed on weekends and Public Holidays)
Tel: 6-RECOVER (6732 6837) Daily: 8.00am – 11.00pm (includes Public Holidays)
CCS aims to assist indebted individuals in resolving their debt problems and educate members of the public on financial literacy via various approaches, including talks on debt management and the setup of a debt management program.
Address: 210 Middle Road, #05-04, Singapore 188994
Tel: 6225 5227
Operating hours: Monday to Friday: 9.00 am – 6.00 pm (Closed on Public Holidays)